"FatalError: User cannot be found"
I get this error when I'm trying to import a site collection. I believe it's because a subsite in the site collection moved to another domian. I don't know how to fix it and i can't find any help online. Thanks,
July 15th, 2010 1:29am

Hi, Can you get me Import log? I can look at it and let you know.
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July 15th, 2010 9:53am

Thank you for replying. let me know if you need the whole import log. The subsite DIPPI has moved to a different domain. 7/15/2010 9:41:31 AM]: Progress: Importing Role Limited Access. [7/15/2010 9:41:31 AM]: Progress: Importing Role Read. [7/15/2010 9:41:31 AM]: Progress: Importing Role Contribute. [7/15/2010 9:41:31 AM]: Progress: Importing Role Design. [7/15/2010 9:41:31 AM]: Progress: Importing Role Full Control. [7/15/2010 9:41:31 AM]: Progress: Importing Role Approve. [7/15/2010 9:41:31 AM]: Progress: Importing Role Manage Hierarchy. [7/15/2010 9:41:31 AM]: Progress: Importing Role Restricted Read. [7/15/2010 9:41:31 AM]: Progress: Importing Role View Only. [7/15/2010 9:41:31 AM]: Progress: Importing Role Records Center Submission Completion. [7/15/2010 9:41:31 AM]: Progress: Importing Role Assignment for OPLC/dippi/Shared Documents. [7/15/2010 9:41:32 AM]: Progress: Importing Role Assignment for OPLC/dippi. [7/15/2010 9:41:32 AM]: FatalError: User cannot be found. at Microsoft.SharePoint.SPUserCollection.GetByID(Int32 id) at Microsoft.SharePoint.Deployment.WebSerializer.SetObjectData(Object obj, SerializationInfo info, StreamingContext context, ISurrogateSelector selector) at Microsoft.SharePoint.Deployment.XmlFormatter.ParseObject(Type objectType, Boolean isChildObject) at Microsoft.SharePoint.Deployment.XmlFormatter.DeserializeObject(Type objectType, Boolean isChildObject, DeploymentObject envelope) at Microsoft.SharePoint.Deployment.XmlFormatter.Deserialize(Stream serializationStream) at Microsoft.SharePoint.Deployment.ObjectSerializer.Deserialize(Stream serializationStream) at Microsoft.SharePoint.Deployment.ImportObjectManager.ProcessObject(XmlReader xmlReader) at Microsoft.SharePoint.Deployment.SPImport.DeserializeObjects() at Microsoft.SharePoint.Deployment.SPImport.Run() [7/15/2010 9:41:49 AM]: Progress: Import Completed. [7/15/2010 9:41:49 AM]: Finish Time: 7/15/2010 9:41:49 AM. [7/15/2010 9:41:49 AM]: Completed with 903 warnings. [7/15/2010 9:41:49 AM]: Completed with 3 errors.
July 15th, 2010 5:12pm

NP. Please answer me... > Which SharePoint version you are at? > Can you check what exactly you are getting in export log for this particular subsite? > Did you try creating a simple team site with the same name and check export/import? ( Generally such errors seen when you delete owner of the site and adding the user back resolves the issue so I want to try the same trick by creating a site with the same name ) > How many users are there on the site? Will it be feasible to do export/import without -includeusersecurity switch? If neither of these work, We will .. 1. Collect export + Import logs 2. Verbose enabled ULS while trying to reproduce the issue 3. SQL Profiler trace while trying to reproduce the issue 4. manifest.xml file
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July 16th, 2010 5:32pm

Have u found any solution for this. I am also facing the same problem, while running the import. getting the same error Importing Role Assignment for Sites/teamsite/subsite2 - User cannot be found
January 22nd, 2011 8:07pm

Have u found any solution for this. I am also facing the same problem, while running the import. getting the same error Importing Role Assignment for Sites/teamsite/subsite2 - User cannot be found
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January 22nd, 2011 8:07pm

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